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We welcome any
feedback regarding your shopping experience at DignifiedCaskets.com. Here
are what people are saying about their experience. If you prefer to get live
feedback, please contact us and we will ask permission from one of our
customers to see if it would be alright to have a non-biased conversation about
DignifiedCaskets.com. If you would like to leave feedback click here.
"I ordered your Carolina Cedar casket
and it was awesome. My father worked
with wood, and in particular Cedar. He made storage chests, gun chests, and
book cases from wood that he personally cut and planed. We couldn’t think of a better way than to
memorialize our father than entering him with a cedar casket.
We were impressed by the shipping of
the casket as it arrived earlier than was promised. It was scheduled to arrive at 12 and actually
arrived at 9. The casket was absolutely beautiful and even our funeral director
commented on the great quality and told us we did a great job on the casket
purchase. Thank you dignified for such a perfect and positive experience during
the death of our father. Your commitment to me and my family, and the exceptional
quality of your caskets is greatly appreciated."
Karen
Jonesboro, LA
2013
"I would like to thank you for
everything. The casket we received was even more beautiful in person than the
picture online. Everything was very beautiful and we will definatley look your
way in the future if we are in need of your services. Again, thank you!"
Tracy
Oak Grove, MO
2013
"Everything went as well as it could
have gone. We apologize for the mix up with the funeral director, but thank you
for all that you did to help us get things figured out. The military service
was beautiful and the casket was especially beautiful as well. Thank you for
all that you did."
Brian
Rockhill, SC
2013
"This is our third casket purchase from
you all. We bought the first one for my mother, 6 months later my sister, and
5.5 months later my other sister. We appreciate all of your hard work and time
in assuring the casket arrived to us on time. We all loved the casket and the
custom head panel. Everything was absolutely wonderful. Thank you!"
Pauline
Kenner, LA
2013
"I was extremely nervous and
anxious ordering a casket online. I figured since I already had a casket pre
arranged through my mothers pre need policy, that if this was a scam or a fraud
I had a back up. I can honestly say this is not a scam or a fraud and
everything that was said and promised to me happened and I received the casket
without a hitch. Thank you for your services!"
Sherry
Sachce, TX
2013
“Thank
you, Thank you, Thank you! The casket that we ordered was absolutely beautiful
and everyone commented on how nice it was. I had to pay cash for this casket
out of my own pocket and I can’t thank you enough for offering such a
reasonably priced casket and helping me and my family in our time of need.
Thank you, thank you , thank you!”
Tony
Apopka, FL
2013
“I
have now purchased two caskets from you and cannot thank you enough for
providing superior service and beautiful caskets. Sadly, with two deaths in the
family close together, buying a casket was the least of my concerns,
thanks to you.”
Joy
New
York
2013
"I ordered a casket 2 days before my mother’s
funeral, and it was the Sterling casket. I was wanting to thank you for getting
that out. It was actually delivered 1.5 hours earlier than expected. It is a
beautiful casket and it is absolutely perfect. Even the funeral director
commented on not only how nice it was but what a high quality item it was. I
did want to say Thank you very, very much and let you know I will pass along
this information to others who may be looking for similar services in the
future."
Nancy
Fort Worth, TX
2013
"We were very happy with how smoothly
everything went. The funeral home gave us some problems with the delivery but
you guys handled it all for us. We were very pleased with how quickly it
was all done. The casket itself, as caskets go, was beautiful! It made a
huge difference and I am really happy that we did it that way. (Ordering
online) Thank you!"
Vicki
Cranston,RI
2013
"I wanted to thank you as we agonized over the
right casket. I have 6 siblings and my mother, and there were a lot of
different opinions as to which casket was the right one. We looked
around, we looked at the mortuary and we looked online and we ordered a casket
from you guys after a couple of conversations with Matt. It was perfect! It got
here in time and were very with it and I think my dad would have liked it as
well. Thank you!!"
Marguerite
California
2013
"I want to thank you for Everything. The casket
was perfect as was your patience, expertise, and service. Do you service Nassau
County or Suffolk county? I have been telling everyone about dignified."
Teresa
Yonkers, NY
2013
-Dignified Caskets Services the entire US.-
"I ordered an Empire Blue casket from your
company and I wanted to comment on my experience. I wanted to let you know I
appreciate the timeliness of your delivery and service. My casket arrived on
time as promised which I truly appreciate. The quality of the casket
was amazing and I could not have been more pleased. I saved
thousands of dollars using your company. It was a true pleasure and positive
experience doing business with you and your staff. I will definitely recommend
and direct future business to you."
Thank You
Chuck
Robbinsdale, MN
2013
"We are so happy it's scary! The Coronado
casket we ordered was abosolutely perfect and beautiful. The casket arrived
super fast, even faster than we had anticipated. Matt was so accomodating with
every step of the purchase process. He did not pressure me into buying something
I wasn't excited about. He gave us a great deal and we saved thousands.
Everything is absolutely perfect and we could not have asked for a better
experience. Thank you Thank you Thank you"
Cindy
Lutz, FL
2013
The funeral industry is gouging consumers on casket
prices. I have ordered 3 caskets from Dignified Caskets and their shipping is
quick and arrives when promised. I would definitely use this company again for
any future casket purchases. I had a special issue working with the American
Indian Board and Matt was able to get me the information I needed to resolve
the issue. Thank you !!
Angela
Sewell, NJ
2013
"We purchased a casket from your company and I
talked to Mr. Warner. I wanted to let you know we were satisfied with the
services we got from you. The casket was delivered to Yazoo City, Mississippi
and arrived on time. We have no complaints because we were satisfied with the
services and the casket was beautiful. If I hear of anybody else needing a
casket I will refer them to your company. Thank you very much!"
Josephine
Chicago, IL
2013
“I wanted to let you know how pleased
our family was with our casket that we ordered from Dignified for our father.
We are from a small town, one funeral home and we chose the least expensive
casket from our local funeral home. I was so disappointed because it didn’t
have any chrome on it or anything. I had heard that you could order a caskest
over the internet, so I got on the internet and found your company and was just
blown away by the beautiful caskets that you all offered. When my
mom saw it she was so pleased. The funeral home was very accepting
with us having the casket ordered and brought in. I kthink my father would have
been so proud, especially for the savings that we made, because this casket would
have been a 4-5 thouhsand dollare casket had we bought it at the funeral home. We
thank you so much for your help. I am going to be telling everyone of your
prompt service and quality of casket that we got. Thank you guys for being
there for us in our time of grief and need.”
Kelly Winningham
Cashion, OK
2013
Matt,
" I just want to thank you for the Athena Rose" - 18 Gauge Steel
Casket we ordered from DignifiedCaskets.com. It arrived one day early at Pope
Funeral Home in Washington, DC. I was thoroughly impressed with the early
delivery. It really put me at ease, since this was my first time ordering from
Dignified Caskets. However, I was not able to see it until the day before the
funeral. I have two older sisters and they were counting on me to make a wise
decision. We previewed my mother and the Athena Rose Casket at the same time.
It was an overwhelming pleasing experience.
After making sure my mother was looking great, I continued to examine the
details of the casket. First let me say that the casket on first glimpse was
absolutely stunningly beautiful. It far exceeded our expectation in quality and
first glance appeal. Astonishing!!! The more I looked at the casket, the more
pleased, happy and relieved I became. We absolutely loved every nuance and
detail, even a few that could not determine from the photo on your web site.
The pink rose embroidery was amazing with the soft pink velvet interior. The
rounded corners with the protruded six (6) roses were so impressive and my
personal favorite. Too many times the artwork is screen printed but that was
not the case with your casket. We loved the swingbar handles. I couldn't take
my eyes off the overlapping draping in the top interior underneath the
embroidered rose, it was so classy and added the perfect dignified touch. Last
but not least, the price and cost of shipping was truly affordable.
WOW!!!!!
I would highly recommend and have done so already to any and everyone. You can
thank Bishop Michael Kelsey, Sr. at New Samaritan Baptist Church. Washington,
DC for the referral.
I can tell you that you get 10 stars with 5 being the highest. That means your
casket far exceeded our expectation with quality, style and dignity. It was
absolutely amazing!!!
Thank you again for your professionalism and exceptional product.
Sincerely, "
Cornel Dunmore
Suitland, MD 20746
2013
"Absolutely Wonderful!!!! Words cannot express
the deep gratitude I have for Matthew and his kindness in dealing with our
loss. He was extremely sensitive to our needs and I could genuinely feel he
cared for the well being of my family. I knew he wanted the best for us and
that we had a beautiful casket for our service. I cannot say enough how pleased
I am with this experience. Making such a large purchase online was scary for
me, but I can say with 100% confidence that Matthew and his team at dignified
are the real deal. If you are wondering if you should buy a casket from them,
do! I saved thousands over what the funeral home was going to charge me and for
that I will be eternally grateful. My love and best wishes to Matthew and his
team."
Ava Williams-Ball
Shreveport, LA
2013
"Let me just say how impressed I am with the
sales presentation from Dignified Caskets. I am overwhelmed by how down
to earth this company is. I felt very comfortable making a purchase from
Matthew. He jumped right on a problem we were having with our funeral home and
took care of it before we even knew it was an issue. Thank you for helping us
in our time of need select a beautiful casket."
Johny Lockey
Waycross, GA
2013
" I want to personally thank Matthew and his
amazing team at Dignified Caskets. From the first contact with Matthew the
service was extremely professional. I was promised the casket would arrive by a
certain date and that date was followed through with. Matthew was able to
work out any minor issuses that arose in working with the funeral home. The
service was very quick and I would definately reccommend this company, their
service, and products to my family and friends."
Francisco Chavez
National City, CA
2013
"I am Joe Conner of Tulsa Oklahoma. My sister
of 84 years passed away last week. I contacted your firm and received
excellent help in explaining how your firm can produce such a high quality
product at a most reasonable price. When the casket arrived it was
delivered directly to the funeral home. The person in charge opened the box and
proceeded to review the product. HIS reply was " this is a better quality
casket than I have upstairs for sale." Whoever is building this
certainly knows workmanship. My sister when placed into the casket loked likke a
young angel ready to fly. I can only say to a new customer, "BE NOT
AFRAID"
" Those words were spoken years ago by an angel
talking to the mother of Jesus so, Be not afariod, it is quality product."
Joe Conner
Tulsa, OK
2013
"Thank you so much for everything regarding the
purchase of my Dad's casket. Doing this online for the first time made be
very nervous.
You followed through with everything and the casket
is beautiful. It is so nice to know that there are companies like yours that
can be counted on to do what they say especially at a time when there is so
much going on.
I would highly recommend your company to anyone in
the future that might need your assistance, and I would certainly call on you
again should the need arise."
Debbie
Dayton Ohio
2013
"Like most people my age, I never had a need to
purchase a casket. I was actually doing research with multiple web pages pulled
up when my father passed away. One web page stood out far beyond the others I
had been viewing: DignifiedCaskets.com. Their simpler combination of both high
quality caskets and extremely competitive prices was almost too good to be
true.
Before placing my order on line, I called
DignifiedCaskets to ask a few questions. Matt answered my call and was very
helpful, fielding all my questions...
The next day I went to the funeral home to view
my purchase. I was very pleased with what I saw, while even a member of the
funeral home staff pointed out how he was impressed with the quality. Thanks
DignifiedCaskets, this was one less thing I had to worry about."
Michael M.
Charlotte, NC
2012
"Thank you Dignified Caskets for making a
difficult time easier. Ordering the casket was very simple and it was
delivered on time. It was so nice that you contacted the funeral home for
us so we had one less thing to deal with. The casket was absolutely
gorgeous and it was everything you said it would be in our phone
conversation. The price was better than any other I could find and the
quality of your product and service was high above our expectations.
Thanks so much."
Sincerely,
Tori O.
Glendale, CA
2012
"Death is never expected; but sometimes
imminent. The murder of my 25-year old son was tragic for the whole
family. He was so loved by many in Harford County, Maryland.
Dignified Caskets is the proper name for your company. The services we
received from you were astoundingly dignified. The quality of the casket
was outstanding; befitting my son. The purchase price and fast delivery
of the casket was unbelievable. At a sorrowful time in everyone's life;
if you want to be treated with dignity, buy from Dignified Caskets. Matt,
I can't thank you enough for all of your help and patience. Because of
you, there was a calm amongst all the family to continue with the funeral
arrangements after we purchased the casket from you. You have no idea,
you helped us tremendously. I will and have recommended you to several in
attendance at the funeral. Many did not know that you can purchase your
own casket. The casket that we purchased from you would have cost us
$2,995. Thank you again."
Sincerely,
Mildred M. Samy
Orlando, FL
2012
"On behalf of the family of the late Dorothy
Hill we want to thank Matt and Bryan for their first class service. We received
the casket in Portland,Oregon in just over 10 hours after ordering it. It was
packed so that damage could not occur during shipping. We took it to our local
funeral home where the director helped us un-crate it. He inspected it and said
"A very well made casket at an almost unbeleivable price." He had
absolutly no problem with our purchasing the casket from some one else. Last
week we had the viewing and the services, everyone in the imediate and extended
family were very pleased. Thank you for your help during our time of
need."
The Hill Family
Klamath Falls, OR
2011
As I am sure you already know, your prices were
competitive with the internet competition, but almost “free” when compared to
the funeral home. For the same price as the Funeral Home (which we
loved), we had a beautiful casket from you. The Funeral Home’s was
extremely plain and looked liked it was painted with paint primer – flat
grey.
The interior of the casket that we chose was
exceptional. We all loved the sunburst effect on the inside of the
lid. The rosetan crepe interior complemented Mom and was
soft.
I believe we ordered the Tiffany model – and if you
remember, you and I had some discussion as to whether or not it was a suitable
model for a woman. Our family votes yes, without a doubt! It was
simple, elegant, the two-toned paint was rich, the “gold” trimming was the
perfect touch, not too gaudy, not too plain.
I have enclosed a picture of the gravesite – perhaps
an odd thing to do, but it is the only one I have received yet, and I want you
to see how beautiful it looked in the sun.
One last comment – I was so nervous that the casket
would not arrive in time, or would be dented or scratched or not what I had
hoped. The day the casket arrived at the funeral home Brian – the funeral
director – opened it immediately for me – how kind! And I was so happy
and proud. We had “done Mom good”!
Thank you again for all that you did for me and my
family – I’m not sure you could possibly have an idea of how wonderful and
comforting it was to deal with you. And, yes, I am recommending you to
everyone I know! I am still smiling that we bought a casket over the
internet!"
With much appreciation and sincerity,
Susan Roberts
Spring, TX
Funeral held in Newburgh, NY.
2011
"What an experience – dealing with the passing
of our Mom. We knew her time was limited, she was almost 90 years old,
but “one never knows the time”. I had searched the internet some
time ago for caskets for Mom. I narrowed the search down to you and a
couple of your competitors and chose the caskets I wanted the rest of the
family to see. It was important to me for all of the family to
participate in all of the decisions, no matter how grand or small.
The night I called you, my family had just finished
looking at a broad selection of styles, colors, prices – but prices at the
lower end – and liked yours the very best! You were at dinner with your
wife when I called, but you took the time to speak with me and answer all of my
questions. I was very nervous – shopping for a casket on the internet – I
never would have dreamed I would do such.
Your follow-up service was most appreciated.
We were continually updated on the process and progress. There were no
surprises.
"The funeral director and I opened the box to
examine the casket and everything was great. He commented on how beautiful the
casket was and ask where I purchased it. I think that he knows your company.
Just wanted to give you a heads up on the casket and
many of my relatives have ask for your website address, as they will be needing
your services in the future and was impressed, as I, with the speedy service,
quality product and helpful nature of your company."
Neil N.
Bullard, TX
2011
"My Mother In Law passed and we immediately
started looking for caskets online. My Mother In Law was a flea market,
yard sale, clearance sale type of person. How appropriate that we located
a clearance section that had an Oak casket. It was simply
beautiful. It was received the next morning in North Carolina after
making the purchase. The funeral home director said they couldn't come
close to the price for the great quality."
"If I ever have to shop for a casket again it
will definitely be from your web site."
Daughter In Law of S. Montague,
North Carolina
2010
"We were very pleased with the product and
service we received from your company. The funeral home wanted $2,000 and
up for a casket, so we decided not to go that way and look online. That's
when we came upon your website. We were amazed with the price ranges
for each casket because it was much cheaper than what we expected it to be.
After looking through alot of your caskets, we choose the "In Gods
Hands" casket and it was beautiful! Thank you all so much for
being very helpful with the pick up process because without your help, we would
be paying a fourtune. The price was awesome and worth paying for, the
casket was perfect, the delivery was easy and worry free, and we were more
than satisfied. If a lost may accure again, we'll sure to be a returning
customer!"
Thank you so much,
Marilyn & Lynette Vallo
Honolulu, Hawaii
2010
"My main reason for sending this email is to
express my sincere gratitude to you for your kindness in helping with the best
choice of casket that my daddy was buried with. Your assistance helped with the
timely arrival and it all went well. He had a dignified and befitting burial.
Once again, thank you so much. May the Special Grace
of God Almighty be with you always. May fullness of joy be your portion
always."
God Bless you,
Ann B.
Wheaton, MD
2010
"Your company provided us with a service
standard of excellence during our recent need. The casket itself was very
attractive and the quality was certainly price meritorious. I was
favorably impressed with the reality of your delivery promises and summarily
would not hesitate to refer you to other people expressing a like need."
Sincerely,
Donna L
San Leandro, CA
2010
"First of all I would like to take this
opportunity to thank you and your staff for the kind and considerate way you
dealt with me during a very emotional time. Your sensitivity and humor
made it very bearable. Secondly, the casket we picked was gorgeous and
exactly what my cousins and I wanted for our Mother/Aunt.
Your prompt delivery was appreciated more than you
know. I have already recommended Dignified Caskets to several people and
they were amazed at the cost savings and the ease of the whole process.
Thank you again for being the one company that didn't try and gouge us
during this difficult period. You will forever have our business when the
need arises."
Sincerely,
Danielle W.
Phoenix, AZ
2010
"...I worked in the funeral business in high
school and some during my first years of college. I know the markup of caskets
which can range from double to times 10 in some areas. In western Oklahoma
where I worked years ago, I know that the Solid Wood Cherry Casket that I
purchased from you guys would have gone at the funeral home for 3 to 4 times
what I paid you guys for the casket, shipping, and freight insurance. The major
supplier for that area is Batesville and their mandated forced pricing is
outragious and their product line in the area of cherry wood is of poorer
quality. It is easy for someone who has worked in the industry to see the
difference in simple things as the grain finish of the wood. The grain in
your Solid Wood Cherry Casket stands out at the highest level of quality of
wood finishing and is a bargin at your price compared to the high pressure
tactics used by some funeral homes on pricing. On a scale of 1 to 10, I would
absolutely give you guys a 10 for the highest rating for PRICING, QUALITY OF
THE CASKET ITSELF, DELIVERY, AND PURE OLD FASHION SATISFACTION and fun
conversation with you. My situation was to prepare for the future for my
step mother at her request.
I am very happy I could take care of what she wanted
and not guess at what she wanted after her passing. You guys feel free to
give my phone number or email to anyone that has a question about purchasing a
product from you and especially if they are wondering if you are legit with the
pricing being so small compared to what people end up paying a funeral
home. Funeral homes have to make some money, but they should not be
allowed to rob people at a very stressed time in their lives either.
You both have my most sincere regards and have my
highest marks in business ethics."
Kevin E Daugherty
Oklahoma City, Oklahoma
2010
"I was very pleased with the product and
service I received form your company. Out of the whole funeral process,
buying the casket was the easiest task. The funeral home wanted $2,000
more for the same exact casket. Thank you all so much for being very
helpful each time I called. The price was great, the casket was
perfect, the delivery was easy and worry free, and I was more than
satisfied. You guys should be very proud of the way you conduct
business."
Thank You,
Jessica B
Strathmore, CA
2009
Dear Matthew,
We recently used www.DignifiedCaskets.com and
we were extremely satisfied with your services. We ordered a casket
at 4:00pm, from you in Utah, on Thursday and received it to Long
Island, NY by 10:30 am on Friday. The casket was just
as beautiful as you said! In fact it was even more beautiful then we
could have imagined. It had embroidery and detail that was just
remarkable. You are a gentlemen and it was a please doing business
with you and your company. Thank you again!
Sincerely,
Vincent A. O’Leary
Long Island, New York
2009
"Just wanted to let you know that the casket
was beautiful. It saved us around 1200.00 dollars.Thanks for all of your
help."
Patrick Brewer and Family
2009
Just wanted you to know that I appreciate your
responsiveness, follow up, and service at this difficult time in our family.
the casket was just as beauiful as pictured on your
web site and my wifes family was very pleased with their decision.
Please feel free to use me as a reference for any
customers who might have concerns about your services or your ability to
deliver a casket in 24 hrs or less.
Thanks again,
Tim
2008
"I went in to finalize arrangements for my
mother's funeral and found out that the casket arrived today. It is beautiful
and I really do appreciate the caring and gentle attitude your company has
taken to provide excellent service and an excellent product for my
mother's burial. I did not realize that the lining was going to be velvet
velour with beautiful pink rose embroidery. I guess I must have been under more
stress than I realized when I spoke with Matt on the 17th. Please let
him know how much I appreciate his assistance and advice in the choice of
caskets. Shawn was very impressed with the quality of the casket and the timely
delievery response time. He told me that he was skeptical from past experiences
with folks buying caskets on the internet, but this is a high quality 18 gauge
steel casket with a beautiful liner.
Thank you for the sevice Dignified Caskets provides
to the public. I am not at all disappointed and will recommend your company to
folks who are looking for such services in the future."
Sincerely thankful,
Deborah Gagnon2008
"Even through all the difficulties that we
experienced initially, due to our own indecision, you guys made our experience
great. The funeral home actually called us at home and tried to negotiate a
better price on one of their caskets and couldn't come close to your price. Not
to mention, the casket they were offering was not of the same exceptional
quality as yours. We couldn't be more pleased with what we ordered. It
arrived from Utah to SC in a timely manner & was packaged to prevent any
scratches or dings. We were at the funeral home when it was unpacked and we
were so moved when we actually saw the beautiful detail. My mother-in-law
would have been so pleased.
We were not expecting to have to go through such a
devastating ordeal, nor were we left with a great deal of financial
resources at our disposal. Our greatest fear was that we were going to have to
settle for something second rate to bury the dearest person in our lives. The
horror of that thought, compounded with the worry of finances was a great
stress for the whole family. Finding your website was an answer to
prayer. Although the hurt in our heart will be there for a long time, we find
consolation in knowing we buried our mother in a "dignified" manner.
Thank you again. We are eternally grateful!"
-The Bivens Family
South Carolina
2008
"During a time of shock and bereavement, when a
loved one dies, it is easy to make quick, yet uninformed decisions. When I was
told that my father had died, my sister and I decided to research the key items
needed to prepare a funeral. I was "surfing" various websites and
happened upon, Dignifiedcaskets.com. The pictures were clear and the website
was easy to navigate. Once we'd selected two caskets, I'd called, Matthew and
he was able to walk me through the process. I didn't want him to make the
decision however, he was most helpful in describing the various types of
caskets, and what we should look for in terms of construction."
"My father died on a Friday and we'd selected the casket and made most of
the funeral arrangements by Sunday evening. The casket arrived in New York, by
Monday evening, two full days before the funeral. The casket was outstanding!
Many guests attending the funeral commented on the quality of the casket. I
would say that ordering through Dignifiedcaskets, with shipping, we saved at
least $4,000!. More importantly, we had peace of mind that we'd purchased a
quality product. Their products are top shelve, the service is unbeatable-
Dignifiedcaskets delivers!"
C. Jones
Baltimore, Maryland
S. Jones
New York, New York
2008
"The death of my father has been difficult for
my family. On top of the grief, my family and I have been undergoing a lot of
stress making all the funeral arrangements. During these past few days,
dealing with the funeral industry has been an eye-opener for me. I am
constantly amazed by how certain people in this industry are more than willing
to prey on the grief of others in order to make an extra buck. However, the
moment I spoke to you, Matt, about ordering a casket, you have been the silver
lining during this nightmare.
Although you were not obligated to do so, you spent a lot of time on the phone
with me, informing me of my rights and giving me helpful advice with respect to
the other details of the funeral. The funeral director not only wanted to sell
me an overpriced casket, but subtly suggested difficulties for me if I ordered
a casket elsewhere (he was skating a fine line regarding the FTC's Funeral
Rule, but was savvy enough not to come close, but not violate it). When I told
you everything that was going on and my discomfort by how I was being treated,
you listened and helped me through it. I am so very glad there are people like
you whom, and a company like yours that, others can turn to, and rely on, and
trust.
The casket that I selected with your help arrived at the funeral home today,
which was less than 24 hours since we had spoken. The casket is absolutely
beautiful, as you described, and I cannot think of a more dignified casket for
my father to be buried in.
Again, on behalf of my family and especially my dad, I want to thank you for,
and will never forget, your kindness, helpfulness and thoughtfulness during
such a difficult time for our family."
Best regards,
The Lee Family
Oakland, California
2007
THANKS A MILLION for your wonderful service. I
called from Virginia and ordered the Briar Rose casket and had to have it
delivered to Spokane Washington by the next morning. As promised by your
company, the delivery was made the very next morning and the casket was
beautiful. As a result, we were proud to have such a lovely resting place
for our beloved mother/grandmother.
We highly recommend your company as a five star
company and would be happy to be a reference if anyone asks.
Dee Felker
Midlothian, Virginia
2007
Hi
Want to thank you for your prompt service. Our mom
had passed away with no arrangements. She lived in North Carolina and was to be
buried in Falls Church Va. My brother found your web site and notified me. I
viewed the casket he liked and made the call to your company and talked to
Matt. He was very curtious. I explained the need for the casket to be at the
funeral home in Arlinton Va. no later than May 29, 2008. He said the casket
could be shipped express. It arrived the day before the viewing. The casket met
every expectation of the family. Thank you again.
Stanley & Debbie Davis
San Marcos, Ca.
2007
I'm sorry I am so late, but I just wanted to say
thank you. The casket that we purchased from you was just as beautiful as my
mom. Your genuine nature over the telephone was also very much appreciated
during our time of need. Keep doing what you doing because it is truely a
blessing.
Renellda
Baltimore, MD
2007
"I would like to thank you very much for such
professional service. You were there in our dear time of need. We have dealt
with our local funeral home for over 30 years with many members of our family
and friends. Although they have been sold and repurchased by the original owers
son. It is not the same. They have built an extravagant large building with a
high class atmosphere and claim to be homefolk. Well they are to high and
mighty to be homefolk servers now, and their prices are out of sight. Our
father was a retired farmer and would have expected us to bury him with a
simple service and a casket that did not break his bank. With your help we
recieved and absolutely beautiful casket "Gone Home". The casket
itself was so much nicer than what online showed, although the picture on line
zoomed in was great.
Your kindness can never be repaid here on earth but
your reqard is definetly awaiting you on the other side. When it
arrived at the funeral home, I went and inspected it and it was perfect. I will
pass the word to all I can help hold their costs down. I never dreamed of
buying a casket on line, but once investigated I knew and felt it was the right
thing to do for our brothers and sisters financial situation. Again,
May God Bless You always and we may well need you again in the future."
God Bless You,
The Couch Children
2006
"I would like to take this time to sincerely
thank you for your professionalism, compassion and honesty in assisting me with
the purchase and delivery of the casket I purchased from you for my father's
burial. As you are aware, in the Jewish religion one has to be buried within a
24 hour period. Once my family and I viewed the "Traditional Pine
Box" that the funeral parlor sold us, we all said "that there was no
way we could let dad be laid to rest in such a box", traditional or not.
The funeral parlor had other caskets, but they neither appealed to us or they
were extremely expensive. That is when my brother-in law found your company on
the Internet. Dad's was a carpenter and Poplar was his favorite type of wood.
We found a Cherry Poplar casket on your website, it looked beautiful and was
reasonable priced. The concern was getting it from your location to the
State of New Jersey from Thursday 2:00 pm EST when I first called you, to
the next day Friday morning, for a burial service scheduled at 1:00pm
EST. You assured me that the casket will arrive on time with overnight
special delivery. The casket did arrive on time as you promised, even though
the funeral director made me to believe that I was scammed because there was a
short delay due to normal traffic conditions. In addition, the funeral parlor
told me that the casket I ordered was 2" too wide for the grave. He did
his best for me to cancel your order, even while your casket was in transit to
his parlor, and to buy one from him at a greater price. That is when you
told me to trust you, that this was the correct casket for the situation, and I
put my faith in you, without ever meeting you in person. The casket fit
just fine."
"We all have reservations about ordering
and purchasing products over the internet. And never in my wildest dreams would
I have thought to have purchased a casket for my father this way. I can only
say to others who are thinking about using you and your company for a purchase
of a casket, that they can be rest assured that you and your company are
an honest, respectable, reliable operation and you are all those plus a
compassionate person. We also have received many, many compliments on the
"Poplar Casket" on how beautiful it was, even the funeral director
mentioned that it was a nice casket. God bless you, and thanks for all the
emotional support in such a trying time to get me and my family through such a
tough situation."
Sincerely,
Paul Nisen & Family
2006
"I have been meaning to get back to you for
some time now. I need to let you know that you and your company did a
tremendous job!
Before you, the only items I ordered online were
hubcaps and icemaker parts and I need to tell you that I was very hesitant to
order my father's casket online. I watch Dateline, 20/20 and many of
those news programs that almost every week show innocent consumers being taken
advantage of from people that their only objective is to make money - not
caring about the people that they screw over.
Obviously I don't know you but you took the time
with me over the phone to put aside my fears. You assured me that the
casket would be delivered on time and would be very good quality. I
ordered it and it arrived the next day just like you said. And it was
beautiful! Prior to finding you online, I went on the casket tour at the
funeral home and they were selling similar caskets for $4,000 - $6,000.
The funeral director asked me how much I paid for the casket and I told him
$1900 including delivery and his comment was, "that's a good
price".
You are a man of your word and I have to tell you -
there are not too many people out there nowadays that keep their word. On
behalf of myself, my brothers and my sister, thank you. Please thank
everyone involved at your company also. I will recommend your company to
anyone that has this need in the future."
Sincerely,
John Hichew
Algonquin, Illinois
2006
"Thank you so much for your excellent help and
the quality of the casket I recently pruchased from you for my husband. It was
exactly like one I had viewed at the funeral home but about half the price. At
a time when there is so much expense it is a blessing to find you. Thanks again
and thanks for answering all my questions and help in printing out my check
out."
Janice Robinson
Kahoka, Missouri
2005
"My family and I would like to take this
opportunity to say " thank you " to Matt and to
the employees of DignifiedCaskets for your kindness and exceptional
service during my family's time of sorrow. The casket we ordered for our
beloved mother was delivered as promised and on time, within 30 hours to the
funeral home. My wife and I inspected the casket with our funeral director at
the time of delivery.The promised delivery time was 1:30PM and the casket was
delivered at 1:40PM. Due to the bad winter weather and snowy
conditions, we considered this to be exceptional delivery
service. The casket was beautiful and perfect for our mother. We
highly recommend your company to our family and friends."
Sincerely,
Charles and Louise L.
Grayslake,IL
2005
Sir,
"Thank you and your
associate Mac for being honest people. I apologize for the unprofessional
ism that I displayed to you and Mac do to the lack of commutation on my
part. The casket arrived in great shape and when you said it would. My
family and I was very impressed with the quality of the casket including
the funeral director, and most of all I was very impressed with the
shipping arraignments that your company provided, for I was faced with a very
short time frame for making the arraignments of my fathers funeral.
Once again Thank You and forgive me for being doubtful of your company and
operation."
Thank You
Investigator Gerald Mooney
2005
"I just wanted to thank you for all your help
and guidance thru a very difficult time.
I have to admit, at first I was a bit
concerned and skeptical about purchasing a casket on line,
but after viewing what was available thru the
funeral home I felt that your selection and prices were far more reasonable.
From the moment I spoke w ith you I felt like you
were a dear friend I could trust.
I placed my order with you on Saturday afternoon,
you assured me it would arrive within 24 hours. Sunday morning 10 am it was at
the funeral home. When I arrived to inspect the casket it was one of the
prettiest ones there, even the funeral director commented on how impressed he
was with the quality and how he could not have come close to matching your
price.
So many friends commented on what a beautiful casket
the "Wellington" was, including the priest.
I can't thank you enough for making this
difficult time a bit easier... your professionalism and thoughtful words were
so comforting at a time when I was very despondent."
Sincerely,
Cynthia S.
Greenwich, Connecticut
2005
I
don't give high praise to many things. Business practices now, in my opinion,
are substandard across the board. So it is a lot for me to say this company is
awesome. They gave me a quality product, an unbeatable price, perfect service,
and an easy transaction at the most difficult moment of my life. The death of
my mother is the worst thing I have yet been through. Having to be the
responsible one coordinating her funeral when all I wanted to do was curl up
and cry made it doubly hard. This is the time in my life I most needed help,
and could least afford difficulty and high cost. This company understood all of
that. I am deeply grateful to them for the part they played in my mother's
memorial."
-
Jane Denny and the family of Dorothy J. Sayre
"When
I made the decision to buy a casket for my mother's funeral online, I felt I
was taking a huge risk. The service was in 2 days and there was NO ROOM for
error. The alternative was buying a mediocre casket from the funeral home at an
astronomical price. DignifiedCaskets.com's Empire Blue Steel casket far
surpassed in beauty and quality anything we would have gotten from them, at
about 1/6th the price.
Matthew
was phenomenal. He answered his phone every time I called, and the one time he
wasn't able to, he got back to me within five minutes. He knew at every moment
where that casket was in transit, and kept me apprised from, "it's on the
plane over Kansas" to "it's just arrived at JFK" and "it's
on the truck 15 minutes away." He never let me feel for one minute that I
was on pins and needles or unattended. The casket arrived in perfect condition,
at the exact minute it was promised, in a perfect, seamless course.
2005
Greetings,
I welcome the opportunity to express my sincere thanks for the services of Matt
and the folks at Dignified Caskets. Matt was always supportive and helpful and
encouraging at a very difficult time. He went to great lengths to make sure our
casket got to the funeral home on time. We loved the Prime Rose casket - it was
so perfect for my wife's mom and couldn't have been more beautiful. Again,
thanks to all of you for your fine service, fine products, and for your caring
and professional attitude. We appreciate you more than we can say.
Most sincerely,
Ed Coles2005
I
want to THANK YOU for the most amazing opportunity to work with you in a very
trying time, and to find your company to be very real and compassionate. I just
2 months ago buried my best friend and could not afford the very steep prices
that a funeral home had to offer, your company made it happen and from the
heart. If there is anyone out there that is skeptical with ordering from this
site just as I was to begin with,please do not be they are so
understanding and will help you find exactly what you are looking for I again
am on here requesting their expertise and services, I just lost my
mother last night October 13-2009 after a terminal illness, I will be counting
on this company to do what they do best. These caskets are so beautiful no scratches,
dents just perfect for your loved ones. Thank you once again. So ever grateful!
God
Bless You and your family
Sincerely,
Jamie
Garcia
Eugene,
Oregon
2004
It
has been several weeks since the passing of my mother-in-law...I called and
spoke to Matt and ordered a cedar casket for her...The casket arrived within 24
hours to the funeral home and it was beautiful...My father-in-law loved the
casket and all of us thought that it was absolutely perfect for her...We
received positive comments from the funeral home personnel, from the director
of burial at Arlington cemetery and many others that saw it...We can not thank
you enough for your help at this difficult time and we will and have
recommended you to others...Thank you so much, Matt, for the high quality
service that your provide at a very difficult time...
Sincerely,
The
entire Monroe and Tobias family
2004
I'm
sure that we are not unlike all of your customers, we were in a very emotional
time and hoping that we were making the right decision, purchasing our
"dads" casket on line. When we were making the arrangements,
our mom was sure of only a couple of things and that was the "casket"
that my dad was going to be laid to rest in had to be perfect. We started
of course with the funeral home that we were dealing with and the prices for
the casket my mom wanted were very high and one of my relatives said that we
should check on line, we did and that is how we came to your company. You
had the casket that my mom wanted and the cost was less than half of what the
funeral home wanted... it arrived as you said it would, directly to the funeral
home and we did not have to worry about anything once we placed our order.
Upon
our arrival at the funeral home we were all so happy that the casket my mom
choose for my dad was beautiful and just what she wanted! The funeral
home commented on the quality of the casket and they too were impressed with
the service and merchandise that you provided.
On
behalf of my entire family, "Thank You" for handling that part
of a very emotional and sad time for us and making it all that much easier to
concentrate on taking care of our mother!
Kim
Cook daughter of Aloysius Michels
2004
Greetings,
I welcome the opportunity to express my sincere thanks for the services of Matt
and the folks at Dignified Caskets. Matt was always supportive and helpful and
encouraging at a very difficult time. He went to great lengths to make sure our
casket got to the funeral home on time. We loved the Prime Rose casket - it was
so perfect for my wife's mom and couldn't have been more beautiful. Again,
thanks to all of you for your fine service, fine products, and for your caring
and professional attitude. We appreciate you more than we can say.
Most sincerely,
Ed Coles
2004
I want to THANK YOU for the most amazing opportunity
to work with you in a very trying time, and to find your company to be very
real and compassionate. I just 2 months ago buried my best friend and could not
afford the very steep prices that a funeral home had to offer, your
company made it happen and from the heart. If there is anyone out there that is
skeptical with ordering from this site just as I was to begin
with,please do not be they are so understanding and will help you find
exactly what you are looking for I again am on here requesting their
expertise and services, I just lost my mother last night October 13-2009
after a terminal illness, I will be counting on this company to do what they do
best. These caskets are so beautiful no scratches, dents just perfect for your
loved ones. Thank you once again. So ever grateful!
God Bless You and your family
Sincerely,
Jamie Garcia
Eugene, Oregon
2004
Thank you, we were well satisfied. Great
reliable service as well as quality.
Travis Ford
Myrtle Beach, SC
2004
"When I made the decision to buy a casket for
my mother's funeral online, I felt I was taking a huge risk. The
service was in 2 days and there was NO ROOM for error. The
alternative was buying a mediocre casket from the funeral home at an
astronomical price. DignifiedCaskets.com's Empire Blue Steel casket
far surpassed in beauty and quality anything we would have gotten from them, at
about 1/6th the price.
Matthew was phenomenal. He answered his
phone every time I called, and the one time he wasn't able to, he got back to
me within five minutes. He knew at every moment where that casket
was in transit, and kept me apprised from, "it's on the plane over
Kansas" to "it's just arrived at JFK" and "it's on the
truck 15 minutes away." He never let me feel for one minute
that I was on pins and needles or unattended. The casket arrived in
perfect condition, at the exact minute it was promised, in a perfect, seamless
course.
I don't give high praise to many things. Business
practices now, in my opinion, are substandard across the board. So
it is a lot for me to say this company is awesome. They gave me a
quality product, an unbeatable price, perfect service, and an easy transaction
at the most difficult moment of my life. The death of my mother is
the worst thing I have yet been through. Having to be the responsible
one coordinating her funeral when all I wanted to do was curl up and cry made
it doubly hard. This is the time in my life I most needed help, and
could least afford difficulty and high cost.
This company understood all of that. I am
deeply grateful to them for the part they played in my mother's memorial."
Jane Denny and the family of Dorothy J. Sayre.
2004
It has been several weeks since the passing of my
mother-in-law...I called and spoke to Matt and ordered a cedar casket for
her...The casket arrived within 24 hours to the funeral home and it was
beautiful...My father-in-law loved the casket and all of us thought that it was
absolutely perfect for her...We received positive comments from the funeral
home personnel, from the director of burial at Arlington cemetery and many
others that saw it...We can not thank you enough for your help at this
difficult time and we will and have recommended you to others...Thank you so
much, Matt, for the high quality service that your provide at a very difficult
time...
Sincerely,
The entire Monroe and Tobias family
2003
